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Based on 17285 reviews
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The bears are cute, however 1 of the 4 bears came with numerous chips. I expected a better quality from a $40 toy, so I contacted their customer service team asking for a replacement bear to be sent to my address. I received a reply saying that they need to carry on investigation with their manufacturing distribution. It's been over 2 weeks now and I haven't heard back. It's not like they are a space shuttle factory so I am not sure why it takes that much to investigate the simple case or what there is to investigate at all, as it was clear from the picture that the bear was defective, so a replacement should've been sent asap. Conclusion: the idea is good, the execution and customer service are poor.
this ornament is a special gift and truly classy.
Friends for 57 years. I had to get this one in memory of our bestie who died 3 years ago. This is just beautiful. Better than expected.
I bought this for a friend and her family. She received it a few days ago and was so happy and loved the product. I also bought one for my daughter and her family. Will be giving it for Christmas.
I received this order of three puzzles, and I'm very disappointed with the build quality of all three puzzles on this order. As you can see in the attached picture, the pieces do not mesh the way that they should, and the puzzle is very loose; the heart touches only on its bottom. These three were ordered because the product that was delivered on an earlier order was made very well. I guess I made a bad mistake...
I really love these (I bought three) but why would you put a sticker on these that is hard to get off? They are on all three? I wish you would have put them on the plastic wrap they came in instead of the actual piece it self 😞
Near or far forever in my heart.
I cannot wait to give these ornaments to my girlfriends this Christmas I love them.
I’m completely in love, I’m so excited when my sister get there’s mug.
I love this. It’s such a lovely Xmas present for friends
It’s so cute!! I love that it’s plastic, we have little kids messing with the tree all the time. My friends loved theirs too!!
I love it. It was a bit late, but it was not their fault. It was a Shippy's fault. It got lost, but they helped me locate and track where my item was. I am happy with their customer service. And I definitely 100% loved the bears. And I'm looking forward to buying future products happy holidays.
My friends loved their ornament. They said it was the best gift they could receive.
I love the mugs and so does everyone I have given one. The only problem is I have to keep adding wings! Love the large handle to pick up - makes it so easy! Great gifts for all occasions!
When I placed the order, I was given a date (about 3weeks later) to my surprise I received it a week earlier. I love it. Item came as described, in good condition. Will definitely order from you again.
Thank you
Loved my bears, great quality, just stunning, an amazing gift for those you love :)
Here are the pictures that you asked me for before, when I said that my ornament was broken but that I glued it
The whole family love it. Didn't realise how small it is but we are very pleased 😁
Prodotto fatto bene in ogni sua parte....A+++
I was very pleased with the quality and look of the ornament. The colors are bright and the ornament is clear. I can’t wait to give them to my Grandchildren for Christmas!
This is so beautiful, a real keepsake for sure
I bought this for my boys because their Dad passed this year. They'll always have this Ornament to include their Dad in the Christmas tree decorating. Thank you!
